Meal prices and offers include Value Added Tax (VAT) according to the tax system in the Kingdom of Saudi Arabia.
The payment amount is non-refundable after two days from the payment date, but the remaining balance of days can be transferred to another subscriber by the customer.
The maximum period for meal suspension is two weeks. Please contact us via WhatsApp at least 48 hours before the suspension date.
Meals provided daily are fresh and selected from a fixed menu for all customers, unless there is a health condition or allergy that necessitates a change.
Subscription for electronic payment will be activated 2 to 3 days after confirming the customer's order, and the customer must contact us through official numbers or official channels of Slim n' Lite Meals restaurants for meal delivery.
Customers must store the meals in the refrigerator upon receipt.
For patients suffering from chronic diseases, medical conditions, or specific allergies, they should consult a healthcare provider as we do not take responsibility for that.
When providing us with customer information such as name, number, and email through the website request, we have the right to use this information in the future to send offers and special campaigns.
Electronic payment is in Saudi Arabian currency, and the buyer is responsible for the currency conversion from another currency to the Saudi Arabian currency.
The promotional code is applied after choosing the payment method through Mada or Visa card and does not apply to the payment method inside Slim ‘n Lite meals and subscriptions Restaurants for meal delivery.
The customer is not entitled to request additional discounts if the promotional code is not entered during the payment process.
The customer cannot combine a marketing offer with any other discounts obtained from contracted companies.
Delivery Times:
Delivery times vary depending on the region.
It is not possible to change the delivery location and time after agreeing at the beginning of the subscription.
If the customer is late in receiving the order after 15 minutes from the delivery time, the order will be considered valid.
Payment Plan Customers:
The invoice amount may be divided into unequal installments based on the credit date and the customer's credit assessment. You can contact Tabby customer service for more information.
The customer must use the mobile number registered in Absher to complete the purchase on the installment system.
The customer must settle all outstanding payments.
Customers aged 18 or older are eligible for the installment service.
Note:
Division of installments has no relation to Slim ‘n Lite meals and subscriptions Restaurants for meal delivery; it is determined by the company itself based on the customer's credit date and credit assessment. You can contact the company's customer service for this.
The customer must use the mobile number registered in Absher to complete the purchase on the installment system.
The customer must settle all outstanding payments.
Customers aged 18 or older are eligible for the installment service.
